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OPPORTUNITY: Head of Workforce Inclusion

OPPORTUNITY: Head of Workforce Inclusion

WE ARE HIRING! Culture Syndicates has an exciting new job opportunity. We are looking for a Head of Workforce Inclusion to drive forward our vision and mission. See details of the opportunity, including how to apply, below.

Position title: Head of Workforce Inclusion

Salary: starting at £25,500 and rising to £30,000 depending on experience

 Pay and progression is dependent on company and individual performance

 Hours: 35 hours per week

 Contract length: Ongoing

 Responsible to: Chief Operating Officer

 Responsible for: Trainees, students and apprenticeships

Our Story

Culture Syndicates CIC is a social enterprise with the aim of growing a sustainable cultural sector by delivering innovative and enterprising projects and developing a fair, inclusive and appropriately skilled workforce.

This role is a great opportunity for someone who is passionate about creating change in the cultural sector workforce, whilst developing their own skills and abilities in a supportive environment.

We are a small but dynamic organisation currently in a phase of growth. You will be joining the team at an exciting time and we are looking for a confident, mission driven Head of Workforce Inclusion to drive forward change and development. This role is part of our core team which reports directly to the Chief Operating Officer (COO) and the Board of Directors in the absence of the COO. You will have management responsibility for our trainee team, apprentices, and students. We will support your development within the role with a personal development plan and appropriate CPD opportunities.

Overall Purpose of the Post      

The core purpose of this role is to contribute to the development of a fair and inclusive workforce in the cultural sector. You will do so by developing our trainee team of sector entrants and helping them to find further employment in the sector. You will innovate and grow the workforce development support we offer to individuals and organisations to meet the needs of a changing sector.

  • To work with the staff team and Board of Directors to implement our five-year business plan (2021-26) to achieve growth and development. You will be responsible for the growth of our workforce development activities.
  • To support the delivery of heritage and arts-based projects with clients, towards achieving Culture Syndicates’ social mission to enable culture and build employability.
  • To manage staff and students as required to fulfil Culture Syndicates’ mission.
  • To develop staff and students, including leading coaching and mentoring, to meet both sector and individual skills development needs.
  • To develop our approach to equality, diversity and inclusion to ensure that all our work moves us towards greater equality. To champion this within the staff and Board teams.
  • To generate funding for our workforce development activity.
  • To network at industry events and support the Chief Operating Officer to build relationships and opportunities with potential clients, partners and supporters.

Principal duties and responsibilities

Developing Culture Syndicates’ Services

  • Supporting the delivery of excellent service by understanding and meeting client, project and funder objectives within agreed timescales and budgets.
  • Contributing to grant management, including developing your own skills and capacity to acquire grants.
  • Leading on the growth of Culture Syndicates’ workforce development programme, including the launch of coaching and mentoring schemes for existing trainees. A key target for us is to develop our equality, diversity and inclusion approach to ensure that we offer the best possible support within the sector.

Management and Leadership

  • Providing excellent support to the trainee team to develop workforce capacity and skills, and monitor their wellbeing and target achievement. Where required, this includes taking responsibility for recruiting to trainee roles.
  • Developing high quality traineeship projects with partners, including managing projects to develop trainees’ skills and monitor their wellbeing and target achievement.

Marketing, Sales, Communications and Advocacy

  • Assisting on our marketing, project acquisition, communications and advocacy activities to develop Culture Syndicates’ position, brand and revenue.

Governance and Strategic Business Planning

  • Reporting to the Board of Directors to inform strategic decision making and proactively contribute to their strategic business planning.
  • Contributing to the Business Planning activities of the organisation.


  • Carrying out basic administrative tasks, including budgeting, financial administration and purchasing.
  • Level 2 User responsibilities for the Sponsorship Management System (we are a worker visa sponsoring organisation).

General Responsibilities

  • Taking responsibility for delivering effective strategies to develop and maintain operational excellence and to adhere to our policies, such as health and safety and equality and diversity.
  • Committing to personal and professional development towards improving within your role by contributing in training programmes offered and the Supervision programme.
  • Ensuring personal awareness and fulfilment of best practice in project management, administration and the museum, heritage and arts sector.
  • To undertake such duties as may be required by the Chief Operating Officer and Board of Directors commensurate with the nature and salary of this post.

This job description indicates the main areas of activity of this post. From time to time, other tasks and duties may be required, but these will fall within the general areas of responsibility and nature of the post. Any changes which are of a permanent nature will be included in the job description in specific terms and will be formally issued to you following consultation with you.

Personal Specification

What type of skills, knowledge and behaviour will I need?

Knowledge and experience (essential):

  • You will have an interest and knowledge of the cultural sector, especially the role of workforce development.
  • You will have a strong understanding of and commitment to equality, diversity and inclusion principles and their application in the cultural sector.
  • You will have experience of managing projects and budgets effectively.
  • You will have experience of leading a team, and an ability to delegate and work efficiently within a team.
  • You will have experience of coaching and/or mentoring.

Behaviours (essential):

  • You will be self motivated and proactive, happy to work outside of your comfort zone and think laterally to tackle new challenges effectively.
  • You will be flexible and responsive, able to change direction in response to company demands.
  • You will have an understanding of and commitment of Culture Syndicates’ work, our social mission and its relation to the cultural sector, particularly regarding equality and diversity.

Skills (essential):

  • You will have administrative skills, including experience in managing information, and analysing and reporting data.
  • You will have excellent written and verbal communication skills, to facilitate good working relationships with team members and people outside of the company.
  • You will have the ability to manage multiple tasks and projects simultaneously and prioritise your workload to meet deadlines.
  • You will have digital skills, including the ability to use Microsoft Office, Google Drive, and social media platforms.

In addition, because of the frequent need to travel to our clients’ sites, you will need to be able to travel to clients on a regular basis. A full driving licence and access to a car is therefore highly desirable.

What to expect from us


Culture Syndicates is based in Nottingham and the role will be based at our Nottingham office in addition to undertaking work at client sites. Our client base is national and travel to client sites will be expected. Expenses will be paid in accordance with our expenses procedure.

We are currently working from home due to the Covid-19 pandemic. As restrictions lift, we will consider a mix of office based and remote working and we can be flexible according to your individual circumstances.

Working hours

Your core working hours will be between 8.30am and 5pm, Monday to Friday, and will equal 35 hours per week. Your working pattern will be negotiated with the Chief Operating Officer once appointed to the role. The role will include occasional weekend and evening work.


You will work with your line manager to review your training and developmental needs and find appropriate professional development opportunities. We will commit to supporting your training through the following methods:

  • On the job training (in-house training, shadowing etc.).
  • Near the job training (coaching and mentoring).
  • Off the job training (e-learning and classroom-based training).

Equal opportunities

We are committed to ensuring equal opportunities and will make reasonable adjustments for this role where required.

Standard terms and conditions

Health and Safety 

You will take reasonable care for your health and safety in accordance with the provisions of Health and Safety legislation and Culture Syndicates’ codes of practice and procedures. You will exercise proper care in handling, operating and safeguarding any equipment, vehicle or appliance provided, used or issued by Culture Syndicates or provided or issued by a third party for individual or collective use in the performance of your duties.

In the case of home working situations, Culture Syndicates will remain responsible for the health and safety of employees and will ensure that reasonable adjustments are made if required.

Equal Opportunities 

You will uphold Culture Syndicates’ Equal Opportunities practices in accordance with our Equality and Diversity Policy, to ensure the promotion of fair and high-quality services to all.

Customer Care 

You will promote and deliver fair and high-quality customer care services that are sensitive and responsive to customers and in accordance with Culture Syndicates’ conduct policies.


Where appropriate you will work with computers and other technology and associated systems as required, and support staff in its use.

Risk Management Responsibility 

You will take reasonable steps to ensure your awareness of any issues identified in strategic or operational Risk Registers that impact on, or might be impacted on by the performance of your duties. You will exercise the proper care in carrying out actions to mitigate such risks as directed by your line manager or by company or departmental statements of policy.

How to apply

If you are passionate about inclusive workforce development in the cultural sector and have experience in managing and developing teams, we would love to hear from you.

To apply, please send the following to Natasha Clegg at admin@culturesyndicates.co.uk by 5pm on Thursday 27th May:

  • An up-to-date CV.
  • A written cover letter of no more than 500 words expressing your interest in and suitability for the role OR a video of no longer than 3 and a half minutes expressing your interest in and suitability for the role.

If you have any questions or would like to arrange an informal chat about the role, please contact Natasha on the above email by Tuesday 25th May at 5pm. We will shortlist candidates on Friday 28th May and run interviews the week commencing Monday 31st May.

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